iCarriage
Back to Home

Privacy Policy

Last updated: April 24, 2026

1. Introduction

Welcome to iCarriage. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight management platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, company details
  • Business Information: Fleet details, load information, routes, driver information
  • Location Data: GPS coordinates, pickup and delivery addresses
  • Usage Data: How you interact with our platform, features used, time spent
  • Communications: Messages, support requests, and feedback

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Improve our platform through AI-powered analytics and optimization
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
  • Business Partners: With partners who provide complementary services (load boards, insurance providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure with industry-leading providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@icarriageai.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: